Android game problem

Have you tried turning it off and on again?
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Rusty
 
Posts: 1529
Joined: Sun Oct 26, 2003 1:36 pm
Location: Plymouth,Devon

Android game problem

Postby Rusty » Fri Nov 24, 2017 9:10 pm

My son has installed this game into his phone:
https://play.google.com/store/apps/deta ... x&hl=en_GB

He clicked on the 'play for free for 7 days' then he played it for 7 days. Then it nastily turns into £3.09 per week!
He's made 2 payments (well, his mum has) and then uninstalled the game. However I don't think that's enough but i don't know enough about mobile phones t know what he's setup and/or agreed.

What can I do to check and delete any regular payments to this company?
His mum has it setup with paypal somehow.

Cheers
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Rusty
 
Posts: 1529
Joined: Sun Oct 26, 2003 1:36 pm
Location: Plymouth,Devon

Re: Android game problem

Postby Rusty » Fri Nov 24, 2017 9:29 pm

OKay, after a quick google, I've text his mum to tell her to go to the google store and cancel recurring subscriptions and also to cancel any recurring charges on her paypal account.
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Jez
 
Posts: 11483
Joined: Sun Oct 19, 2003 12:35 am
Location: worcestershire

Re: Android game problem

Postby Jez » Fri Nov 24, 2017 10:20 pm

That needs reporting I'd think? Seems a bit underhanded.

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Medicine Man
 
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Joined: Wed Feb 14, 2007 9:21 pm
Location: Under the stairs

Re: Android game problem

Postby Medicine Man » Fri Nov 24, 2017 10:41 pm

Indeed


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