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Laptop stuck in infinite loop

PostPosted: Wed Dec 02, 2015 6:25 pm
by Prey
So I have this Acer laptop and for the past week it has suddenly decided to not boot up beyond the post screen into Windows. I can't even enter the bios as it just instantly resets itself and fails to recognise any commands I try. It did have Windows 10 on it but hadn't expired or anything. I know I can reset the machines CMOS battery but it's in a very awkward place to get at.

Any ideas?

Re: Laptop stuck in infinite loop

PostPosted: Wed Dec 02, 2015 6:37 pm
by Dr@gon-UK
I know on a desktop mobo you can reset the bios by shorting the two cmos jumper pins, anything like that on your laptop mate?

Re: Laptop stuck in infinite loop

PostPosted: Wed Dec 02, 2015 8:32 pm
by Prey
My exact same issue shown in the following video bud



The problem is the CMOS battery is hidden well away behind the battery and another plate and I'm unsure if I can even get to it if I tried.

Re: Laptop stuck in infinite loop

PostPosted: Thu Dec 03, 2015 1:24 am
by Dr@gon-UK
Saw this on a forum to do with a HP laptop, not sure if it would work on your Acer -
1) Turn off the laptop

2) Remove Battery and disconnected power cord.

3) Wait for about 5 - 10 minutes

4) Plug the power cord back in, DO NOT reinsert the battery, yet...

5) Holding down the Insert/Scroll button, hold the power button down for 20-30 seconds. Release the power button still holding the Insert/Scroll button.

If windows comes up normally, restart the computer and go into the bios to setup the time and what not, this SHOULD hopefully clear out the CMOS and fix your problem.

Re: Laptop stuck in infinite loop

PostPosted: Thu Dec 03, 2015 9:10 am
by Prey
No joy sadly mate. I've scoured the internet myself and still can't find something that fixes it.

Re: Laptop stuck in infinite loop

PostPosted: Thu Dec 03, 2015 9:52 am
by DjchunKfunK
It seems like the only way to reset the CMOS is to remove the battery. You might just have to bite the bullet and take the laptop apart. The thing Dragon posted only works if their is not also a dedicated CMOS battery.

The other option might be to remove the laptop hardrive, stick it in your PC and then wipe it clean as it could be the Windows install that is messing it up. Then when you put it back into the PC you might be able to boot from a Windows CD.